Sancus Article Appears in The Voice

Well, here it is!

After Sancus recently become new members of the North & Western Lancashire Chamber of Commerce, we have our first publication in their quarterly magazine.

See it here https://bit.ly/2nbTWtL or it is reproduced below.

Sancus Editorial in The Voice Magazine


Investigative Training Specialist Sancus Marks 10 Successful Years

When former senior police detectives Mick Turner and Tony Hester set up Sancus Solutions during the height of the financial crisis a decade ago they knew it was going to be a tough call.

But ten years later the Preston based company has grown to become the country’s leading investigative skills training provider with major public and private sector clients throughout the UK as well as in Europe, Africa and the Middle East. They have also diversified to provide related training for healthcare organisations including NHS Trusts, private hospitals, ambulance trusts and charities.

“We provide essential training that enable organisations to conduct professional internal investigations into areas such as fraud, misconduct, disciplinary, breaches of Health & Safety and critical incidents within a healthcare environment; any area where an investigation is undertaken,” says Mick. “Witnesses must be interviewed and evidence secured that may ultimately have to be presented to a hearing, tribunal or even a court. They will expect a professional delivery and the cost of getting it wrong can have a major consequence on the outcome and the reputation of the organisation.”

“Looking back, we quickly decided that the investigative skills we had gained were transferable to other organisations both in the public and private sectors. This enabled the business to grow its client base to agencies such as the Home Office, the National Crime Agency and HS2 in addition to healthcare organisations. At the same time, we’ve expanded to serve the private sector in the same way and we are proud to be trusted by major companies such as Virgin Media, RBS, Glaxo Smith Kline and William Hill.

“We provide training to cover all aspects of this process, either through ‘public’ courses or bespoke ‘in house’ training that can be delivered at a time and venue of your choice and is an extremely cost-effective solution.”

“We are also a provider of an extensive range of professional, online e-learning training covering staff development in Healthcare, Clinical care, H&S and the broader areas of staff and management CPD. As a small company we are well aware of the cost of ongoing staff development and have devised a range of offers for Chamber of Trade members to access unlimited and discounted e-learning CPD packages for their staff.


 

Investigative training specialist Sancus marks 10 successful years

When former senior police detectives Mick Turner and Tony Hester set up Sancus Solutions during the height of the financial crisis a decade ago they knew it was going to be a tough call. But ten years later the company has now grown to become the country’s leading investigative skills training provider with major public and private sector clients throughout the UK as well as in Europe, Africa and the Middle East.

“I think in 2009 the bookies would have given us poor odds for survival, never mind success, but I’m delighted that we’ve just passed the milestone of our tenth anniversary and we continue to go from strength to strength,” says Mick. “Back then budgets were being slashed across the board and the public sector was striving to cope with unprecedented financial cutbacks.” Somewhat ironically, this created an opportunity for Mick and Tony as police forces began shedding staff and resources for in-house training were stretched.”

Sancus 10th Birthday Candle

The pair had come into contact with each other after they had left the police service and were then working for an outsourcing training agency but when the company began to focus more on recruitment they decided to set up Sancus together. “I already possessed investigative skills, of course, and also carried out training to senior officers within the force,” says Mick, a former Detective Superintendent with Lancashire Constabulary who handled many serious crime cases in the county. During his 31 years with the Met in London, Tony was responsible for training detectives as head of what is now known as the Metropolitan Police Crime Academy, re-establishing it as a major detective training school.

“At the time, because of swingeing budget cuts, police forces were struggling to deliver much beyond the most essential training and we saw an opportunity to fill the gaps by providing them with a specialised, cost-effective service,” says Mick. “Sancus has now delivered training to every one of the police forces in England and Wales and become the provider of choice for many of them in areas such as professional standards and road death investigation. We quickly decided that the investigative skills we had gained during our time with the police, and then working as an external resource, were transferrable to other organisations both in the public and private sectors. This enabled the business to grow its client base to agencies such as the Home Office, the National Crime Agency and HS2. We have also been privileged to deliver training courses for employees of local authorities and numerous health trusts. At the same time, we’ve expanded to serve the private sector in the same way and we are proud to be trusted by major companies such as Virgin Media, RBS, Glaxo Smith Kline and William Hill.”

“Our trainers have clocked up plenty of air miles over the years, travelling on our behalf to Rwanda, South Africa, the United States, China, India, Kuala Lumpur, Bahrain, Singapore, Gibraltar and Belgium,” says Mick. From its base in Preston, Lancashire, the company has a nationwide network of 140 training consultants with diverse skills delivering a wide range of courses at both on-site and venue locations.

During the past two years, Sancus has branched out to develop significant expertise in large review and investigation services as well as managing and completing a number of domestic homicide reviews. It has also recently successfully applied to become part of the NHS Mental Health Investigations National Framework Agreement. 

“We are now looking forward to the future with the aim of opening up new markets for training both here in the UK and internationally as we continue to grow our portfolio of services,” adds Mick. “The past ten years since our foundation have been both challenging and exciting in many ways but we now feel the best is yet to come for Sancus.”

For further information on any of our courses or to discuss how we can specifically help your organisation with no obligation

please call 01772 282800, email enquiries@sancussolutions.co.uk or visit www.sancussolutions.co.uk

Conflict Resolution Training

Sancus Solutions are excited to announce the launch of a new course: their one-day Conflict Resolution Training.

Conflict and disagreement with customers or service users who may be displaying challenging and aggressive behaviour can be extremely distressing to individuals and damaging to the organisation.

This training is aimed at equipping your staff with the necessary skills and knowledge to defuse potentially aggressive or violent situations which arise in the workplace. This course is invaluable to anyone who may potentially come in to conflict in the workplace. The course lead is Gareth Roberts, a highly experienced trainer in this field and he

The Sancus Conflict Resolution training will be available as a one-day “in house” course that can be tailored to your organisations needs or as a one-day public course, details to be announced shortly.

For more information click here Conflict Resolution Training

Sancus International Investigations Training

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A very busy week for our Investigations Training team with Graham (pictured above) delivering Investigations training to staff at GSK in Kuala Lumper, Darin delivering Investigations and Interviewing training for staff at Qatar Airways in Doha and Ann delivering to staff at the National Autistic Society in London. We’re already getting great feedback from the delegates on each of the three courses;

  • Practical sessions excellent, allow participants to practice the newly learned skills in class and got instance feedback from Trainer (Graham). – Really like it. Trainer very experienced, able to share experiences and gave suggestion on different approach to conduct investigative interview. BTEJ
  • Dear Sancus team, the course and instructor far exceeded my expectations, I am extremely happy with the outcome and would recommend Darin as a instructor on future courses without hesitation. IG
  • The course met the objectives, was well-paced and delivered with confidence. It provided clearer guidance and structure and I now feel that I have a firmer foundation in which to base future investigations. Many thanks to Ann. EB

If you are interested in any of our Investigative Skills Training –  Investigations and/or Interviewing please contact us by clicking on the link below and the course Director will be happy to discuss how we can meet your organisations needs for Invetigatvive Training.

 

 
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